Terms and Conditions

Agreement between User and Camelot Boutique Accommodation

General Business Terms

Please read these terms and conditions carefully.

Seasonal Rates:

Please see our book online feature for exact rates for your proposed dates of stay. Our rates are shown online for over 300 days in advance. Rates include the appropriate breakfast package and GST, unless otherwise shown e.g. room only – no frills etc. Higher rates plus premiums are generally applicable May through October, and around public holidays. Unless otherwise shown, rates are also available on application for a ‘room only’ basis. Cottage prices generally include a continental breakfast hamper. The ‘Mountain Escape’ room prices are for room only. A light breakfast can be arranged at an additional cost if ordered in advance.

Groups:

We enjoy dedicating ourselves to groups who wish to book out our three cottages and three Mountain Escape rooms. These bookings tend to be customised so please call or email us to discuss your requirements and we can quote you a price accordingly.

Reservations:

Due to COVID-19 and changing restrictions a deposit it not required a time of booking. Full payment is charged on arrival. Email confirmation of your booking is usually sent within 12 hours of a booking being made.

Cancellations:

If cancelled or modified up to 14 days before date of arrival 50 per cent of the first night will be charged. If cancelled or modified later, during the stay or in case of a no-show, the total price of the booking will be charged.

Children and Infants:

Are rarely catered for at Camelot during peak periods and bookings will never be taken without full consideration of other bookings. However, please call for further details and possible availability – especially during school holidays. Teenagers over 14 are considered adults for booking purposes. Guests who arrive at Camelot with children (not previously advised) will be turned away with full loss of deposit.

Smoking:

Our policy is that there is to be no smoking in any of the buildings, on the decks or within four metres of any building.

Registration on Arrival:

We require certain information from you on arrival and we guarantee not to pass that information on to third parties. In addition it is a condition of stay that you sign the registration form and accept that you will be liable for any damage incurred or extra cleaning required arising from your stay.

Visitors and Third Parties:

Are not allowed at ANY time without the prior permission of your hosts. We have to respect and preserve the privacy of ALL our guests staying at Camelot and hence we simply say ‘NO VISITORS ALLOWED’. We also have a maximum number of guests licence and strict insurance requirements. This policy includes exclusion of ‘masseurs, hairdressers, beauticians and florists’ unless directly arranged through your hosts.

Bridal Groups:

As noted above we do NOT allow visitors at any time with one major exception – if you take over Camelot, as an entire property with your party i.e. 6 rooms, we are happy to discuss your requirements for wedding, function or party arrangements as no other guests can be inconvenienced. Please call us to discuss your detailed arrangements.

These last two matters noted above are in your own interests to ensure your privacy, peace, security and safety!