Frequently Asked Questions

Before you check-in, get to know the intimate details of Camelot with our list of the most frequently asked questions.
If you have further questions please do not hesitate to contact us.

General Questions

Check-in time is 2pm and check-out time is 10am.

Yes, providing enough time is available to ensure rooms are ready for the next booking.

Camelot has been designed for couples and small adult groups. All guests must be 14+ and we expect discrete parental control at all times. Younger children may be accepted if a booking is made for the entire property.

In accordance with Australian regulations, smoking is not permitted within 4 metres of any building. We have two acres of grounds for you to smoke and ash trays are provided. Your registration form at check in draws your attention to extra cleaning costs for guests who smoke inside their room or cottage.

English

Payments can be made securely online at the time of booking or at reception by cash, eftpos or credit (we accept VISA and Mastercard).

The Gold Coast beaches and Surfers Paradise are approximately 35 minutes drive from Camelot.

Accommodation

There is a huge difference in these two very distinct products.

A luxury cottage is a self contained purpose built cabin/pavilion/lodge – call it what you like – that is away from our main house in our gardens accessed by a separate path. This is THE number one couples retreat product on the mountain and contains the main couples getaway ingredients of:

 

  • Huge spa bath
  • King Size Bed
  • Log burner/fire
  • Spacious comfort and all the accompaniments

A queen room is a queen bedded room with en-suite in a separate guest wing that runs off to the side of our single storey farmhouse. We have three adjoining guest rooms all opening out onto a large deck. These rooms are particularly suitable for guests wanting a quick break, happy to be in rooms adjoining others and in many cases not wanting any breakfast as part of the package. This option includes:

 

  • Queen beds
  • Shower, WHB, WC en-suite
  • Separate guest lounge for our six B&B guests

WiFi is only available in reception and public areas close to reception. Unfortunately due to service issues on the mountain, WiFi is not available in the cottages.

Cottages and queen rooms are priced without breakfast however, a continental breakfast basket is available for an extra $20 for two people.

Each breakfast hamper includes cereal, yogurt, fruit fruit, bread, butter and spreads, milk and juice. Hampers may also include croissants and fruit salad.

Yes, please advise staff of any special dietary requirements and we are happy to tailor the breakfast hampers to our guests needs.

No rooms and cottages do not have telephones.

Yes, bring your favourite CDs or visit the reception library. All CD players and the TVs have an input for your iPod or other music devices. We do not have CD players in the Queen rooms to ensure minimal disturbance to other guests.

Yes, all rooms have high definition LCD televisions. Local networks of digital and analogue channels are accessible.

Yes, reception has a selection of DVDs and VHS videos available to the cottages.

The Queen rooms do not have these facilitates.

Unfortunately we do not have Austar or Foxtel.

Our cottages have a 3m x 2m deck area for al fresco dining and for you to enjoy your view as much as possible.

Our Queen rooms open onto a large Queenslander style deck where you can relax. There are also other seating areas in the garden, including a large gazebo.

Our air conditioners are inverters that have a temperature range of 16 degrees celsius to 30 degrees celsius and 4 cycles to ensure your comfort year round. Air conditioners are located in the main living area of your cottage and in the Queen rooms positioned for maximum flow. Ceiling fans are also in every room.

Facilities

Sorry, no pets are allowed at Camelot but you are welcome to play with our Kangaroos, Bandicoots, Butcher birds, Lorikeets, Satin Bower Bird and anything else you find in our garden.

We have the only wheelchair compliant cottage on the mountain and have been recognised and listed by the Spinal Injuries Association. Our St Bernard Cottage has a compliant ramp, open bathroom with shower seat and a small rearrangement of furniture gives full wheelchair accessibility. Please enquire at the time of booking for availability and to discuss any special needs.

Camelot provides an open car park with room for 8 vehicles.

No there is no onsite restaurant at Camelot.


All our cottages have full kitchen facilities with the exception of an oven.

There is a barbeque area for all guests to use.

We have two acres of parklike grounds, orchards and areas laid open to lawns. Our cottages are separated from each other and fairly sound proof to assist privacy.

Visitors & Third Parties

Yes, a small number of visitors are allowed onsite and are required to sign in at reception, however please be mindful of other guests staying onsite.

Yes this can be arranged prior to staying. All people to sign in at reception.

Yes, please let our friendly reception staff know prior to booking and we will organise this for you.