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Agreement Between User And Camelot

Notice

Please read these terms and conditions carefully.

GENERAL BUSINESS TERMS

Seasonal Rates: Please see our book online feature for exact rates for your proposed dates of stay. Our rates are shown online for over 300 days in advance. Rates include the appropriate breakfast package and GST, unless otherwise shown e.g. room only – no frills etc. Higher rates plus premiums are generally applicable May through October, and around public holidays. Unless otherwise shown, rates are also available on application for a ‘room only’ basis. Cottage prices generally include a continental breakfast hamper. The ‘Mountain Escape’ room prices are for room only. A light breakfast can be arranged at an additional cost if ordered in advance.

Groups: We enjoy dedicating ourselves to groups who wish to book out our three cottages and three Mountain Escape rooms. These bookings tend to be customised so please call or email us to discuss your requirements and we can quote you a price accordingly.

Reservations: To confirm a reservation we require a deposit of 50% of the total stay – the balance is fully charged on arrival. Email confirmation of your booking is usually sent within 12 hours of a booking being made.

Cancellations:  If cancelled or modified up to 28 days before date of arrival, 50 per cent of the first night will be charged. If cancelled or modified up to 14 days before date of arrival 100 per cent of the first night will be charged. If cancelled or modified later, during the stay or in case of a no-show, the total price of the booking will be charged.

The balance of your booked stay is payable on arrival. Before 28 days prior to arrival date any cancellations or changes may also incur an administrative fee of up to $50. Camelot also reserves the right to fully cancel any accommodation where the clients wish to reduce or change their bookings prior to or at arrival with full loss of deposit.

Children and Infants: Are rarely catered for at Camelot during peak periods and bookings will never be taken without full consideration of other bookings. However, please call for further details and possible availability – especially during school holidays. Teenagers over 14 are considered adults for booking purposes. Guests who arrive at Camelot with children (not previously advised) will be turned away with full loss of deposit.

Smoking: Our policy is that there is to be no smoking in any of the buildings, on the decks or within four metres of any building.

Registration on arrival: We require certain information from you on arrival and we guarantee not to pass that information on to third parties. In addition it is a condition of stay that you sign the registration form and accept that you will be liable for any damage incurred or extra cleaning required arising from your stay.

Visitors and Third Parties: Are not allowed at ANY time without the prior permission of your hosts. We have to respect and preserve the privacy of ALL our guests staying at Camelot and hence we simply say ‘NO VISITORS ALLOWED’. We also have a maximum number of guests licence and strict insurance requirements. This policy includes exclusion of ‘masseurs, hairdressers, beauticians and florists’ unless directly arranged through your hosts.

Bridal Groups: As noted above we do NOT allow visitors at any time with one major exception – if you take over Camelot, as an entire property with your party i.e. 6 rooms, we are happy to discuss your requirements for wedding, function or party arrangements as no other guests can be inconvenienced. Please call us to discuss your detailed arrangements.

These last two matters noted above are in your own interests to ensure your privacy, peace, security and safety!  

THE WEBSITE

By accessing this website, www.tamborineaccommodation.com.au, including any of the web pages located at that domain name (“Website”), you agree to be bound by the terms and conditions below. If you do not agree to the terms and conditions below, do not access this Website.

Copyright in this Website, in the screens displaying the web pages, and in the information and material in it, and in their arrangement (“Material”), is owned by us unless otherwise indicated. You may download a single copy of the Material and where necessary for reference purposes, keep a temporary copy in your computer’s cache and make a single hard copy of the Material. You may make such other use of the Material as is otherwise expressly authorised on this Website. Unauthorised use of the Material may violate copyright laws.

Use of the Material. The Material and the terms, conditions, and descriptions that appear on this Website, are subject to change. Unauthorised use of our website and systems including but not limited to unauthorised entry into our content management system, misuse of passwords, or misuse of any information or material posted on a website is strictly prohibited. We may terminate this agreement and/or your access to the Website at any time without notice.

Links. This Website may contain links to websites controlled or offered by third parties (non-affiliates of us). We disclaim liability for, any information, materials, products or services posted or offered at any of the third party websites linked to this Website. By creating a link to a third party website, we do not endorse or recommend any products or services offered or information or material contained at that website, nor are we liable for any failure of products or services offered or advertised at those websites. Such third parties may have a privacy policy different from ours and the third party websites may provide less security than this Website.

No warranty. The Material, including text, graphics, links or other items on this Website, are provided “as is”, “as available”. We do not warrant the accuracy, adequacy or completeness of the Material and to the extent permitted by law expressly disclaims liability for errors or omissions in the Material. Except for warranties which cannot be excluded at law, no warranty of any kind, implied, express or statutory including but not limited to the warranties of non-infringement of third party rights, title and freedom from computer virus, is given in conjunction with this Website, and the Material.

Limitation of liability. To the extent permitted by law, in no event will we be liable for any loss or damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this Website or any linked site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if we or our representative, are advised of the possibility of such damages, losses or expenses. To the extent permitted by law, liability under any condition or warranty which cannot be legally excluded is limited at our option to replacement or resupply of goods or services or payment for the same.

Submissions. All information submitted to us via this Website will be deemed and remain our property and we will be free to use, for any purpose, any idea, concepts, know-how or techniques contained in information a visitor to this Website provides us through this Website.

Availability. This Website is not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to local law or regulation.

Additional terms. Certain sections or pages on this Website may contain separate terms and conditions, which are in addition to these terms and conditions. In the event of a conflict, the additional terms and conditions will govern for those sections or pages.

Governing law. These terms and conditions are governed by and construed in accordance with the laws of Australia. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of the state our company is established in and of the Federal Court of Australia.